Warranty Analysis & Audit:
 This service is crucial for any dealership review
� be it any size!
Our company will visit your dealership and perform a
complete, on-site review and audit. After the review
you will be given a detailed report based on our
findings. This includes, problem technicians,
service advisors and service management.
All of these areas are critical to surviving a
manufacturer�s warranty audit.
This will include the potential chargeback if the
manufacturer were to perform a warranty audit.
Included in our report is an in-depth action plan
for your dealership to follow.
This service can be performed as a one time review
or a bi-annual review.
Click here to download more information.
(this file is in MS Power Point Format)
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Warranty Processing:
 Along with our expert auditor advisors, we also
have a team of experienced warranty administration
processors.
This service is vital to your everyday operation
because we audit your repairs orders for out-of-line
conditions prior to submission.
We get claims paid rapidly!
We also take your warranty receivables that are over
60 days and get them paid.
We are highly experienced with the Saga system.
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Warranty Training:
 This service will benefit all employees service
advisors, service management, warranty
administrators and parts managers. We will spend 3-4
days at your dealership observing and training your
service personnel in all aspects of manufacturer
warranty compliance. This service will also entail
reviewing your warranty parts retention area.
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Warranty Self Audit:
This service is perfect for dealerships that do not
have the resources or the personnel to review repair
orders for manufacturer compliance. Dealerships will
send or scan 50-100 (actual number will be based on
the dealer�s volume) repair orders to Warranty Audit
Solutions for a complete compliance review. Each
repair order will be audited and an in-depth report
will be sent to your service management outlining
deficiencies. This will include items that were not
claimed that the dealership is entitled to along
with, customer signatures, technician efficiency,
technician notes, shop comebacks and review of labor
operations. This service is also vital for your
everyday processes.
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You can send us repair orders on a monthly
basis after the initial in house review
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